
An Essential Guide to Net Promoter Score (NPS) – Promotors , Passive and Detractors
Net Promoter Score is a measurement used to understand the customer’s loyalty, and how likely they would refer the product/service to others.
Net Promoter Score is a measurement used to understand the customer’s loyalty, and how likely they would refer the product/service to others.
Customer churn happens when a customer decides not to continue the use of product or service from an organization and end their partnership. It is a critical parameter for any organization since
We, Cordlogue, a team of young minded professionals aspired to support a group of community whose only objective is Customer Success. We understood retaining a customer takes more effort than closing a deal. The realization led us to the development of Cordlogue, a customer success company founded in the year 2020.
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